Privacy Policy

1. Introduction and Scope

BSA Consulting Engineers, PLLC provides geotechnical investigation, structural review and site development services from our office at 14302 FM 1730, Lubbock - 79424-6655, United States (US). This website is developed and maintained by BSA Engineers in support of that professional practice. This Privacy Policy describes the categories of personal information that BSA Engineers may collect through this website, the reasons we collect it, and the choices available to you.

This document applies to this website and to the messages we exchange with you through the contact features described on the site. It does not apply to other websites, including those that may be linked from our pages. When you leave our site to visit another resource, that resource has its own policy which we encourage you to review.

We respect your privacy as a site visitor and as a prospective client. Our approach is practical and grounded in the standards of our engineering profession: we collect only the information needed to evaluate your request, respond to you, and provide the consulting services you ask about. We do not sell personal information, and we do not use personal data for purposes unrelated to our work without first obtaining your consent.

2. Information We Collect

When you browse this website, BSA Engineers may collect two broad categories of information.

Voluntary information refers to the details that you choose to give us. This most often happens through our contact form, where you may provide your name, your email address, a subject line, and the message you wish to send to the firm. It can also happen when you telephone our office at +16079442244 or write to us at reply@bsaengineers.lat with project details, drawings, or questions. In the course of a genuine inquiry you might share information about a construction site, a structure, or a proposed development. We treat any such material as confidential and protected under the terms of this policy.

Automatic information refers to technical data that is sent by your device when you view any web page. This includes your internet protocol address, the type of browser you use, the operating system on your device, the approximate date and time of your visit, and which pages of our site you look at. This category may also include the web address that referred you to our site. Automatic data is generally collected in an aggregated form, and it helps us understand how visitors use the site so that we can keep it reliable and easy to read.

We do not deliberately request sensitive categories of data such as racial origin, political opinion, health status, or membership in a professional association through this website. If you choose to include such details in a message voluntarily, we ask that you remove them unless they are strictly necessary to the engineering question you are raising.

3. Technical Data and Cookies

This website uses standard web technologies that may record technical data about your visit. Cookies are small text files that a server can store on your device so that it remembers useful details across pages or visits. The site may use session cookies to keep the mobile navigation and contact form working smoothly, and it may use analytics cookies to understand aggregate reading behavior of the pages we publish.

Most commercial browsers let you control cookies. You can choose to block new cookies, delete the cookies already stored, or receive a warning before a site sets a cookie. If you block cookies, the site will continue to display normally, although some convenience features may behave differently than usual. Continuing to browse the site generally means that you accept the use of the standard cookies described here.

Technical data is used only to operate and improve this website. We do not combine technical browsing data with your voluntary form submissions to build a profile of you, and we do not use tracking identifiers to advertise engineering services across unrelated websites.

4. How We Use Your Information

BSA Engineers uses the information you provide for specific, legitimate purposes that are tied to the work of BSA Consulting Engineers, PLLC. The principal uses are set out below.

• Responding to your proposal requests and answering technical questions about geotechnical investigation, structural review or site development support.
• Communicating with you about scheduling, site access, field work or report delivery, including by email and telephone at the contact points you give us.
• Preparing tailored proposals and fee estimates that reflect the site and scope you describe to us.
• Managing our professional relationship with you as a client, including records of our agreements, invoices and correspondence.
• Improving this website by understanding which pages and sections are most useful to visitors.
• Meeting our legal, professional and contractual obligations, including maintaining the confidentiality of client engineering records.

We will not use your personal information to send you marketing about unrelated matters unless you ask us to. Occasional updates about the firm may be sent only where a consent exists or where we believe, on a reasonable legal basis, that the message is closely connected to a request you have already made.

5. Legal Basis for Processing

Where data protection laws apply, BSA Consulting Engineers, PLLC relies on one or more lawful grounds to handle personal information. When you contact us to inquire about services, we process your details because it is necessary to take steps at your request before entering into a possible engagement. When a project moves forward, we process data because it is necessary to perform a contract to which you, or your organization, is a party.

We also process some data because of a legitimate interest, namely the professional management of our practice and the protection of our engineering records and those of our clients. Legitimate interests never outweigh your fundamental right to privacy, and we balance those interests carefully before relying on this ground. Finally, we may process data where we are required to do so by law, by a regulatory engineer contractor board, or by a professional liability insurer to whom we owe a duty of disclosure under the terms of our coverage.

6. Sharing and Disclosure

We do not rent, sell, or trade your personal information. We share personal data only in the limited circumstances described in this section, and only to the extent necessary.

• Within the professional practice: your request may be handled by BSA Engineers support staff and by the licensed engineers of BSA Consulting Engineers, PLLC who need the information to serve you.
• With service providers: we use carefully selected vendors to help operate the site and the firm, and they receive only the data needed to perform the service.
• For legal and professional reasons: we may disclose information where we are legally required to do so, to protect the safety or rights of others, or to defend against claims that relate to engineering work we have performed.
• In the course of a business transaction: if the practice were ever merged or reorganized, client records could transfer to a successor professional firm under the same duties of confidentiality.

When we share data with a vendor, we require that vendor to keep the information confidential and to use it only for the agreed purpose. We review the third-party arrangements from time to time to confirm they remain appropriate.

7. Service Providers

Like most professional firms, BSA Consulting Engineers, PLLC depends on a small number of service providers to run the firm and its website. These include web hosting companies that store the public pages, email providers that manage the reply@bsaengineers.lat mailbox, and office software that helps us draft reports and manage project files.

Providers that store or process personal data on our behalf are governed by written agreements that require them to protect the data, to use it only for the services they provide to us, and to follow reasonable security standards. We do not allow these providers to use your personal data for their own advertising or for purposes outside the scope of the work we have asked them to do.

If a provider is not able to meet these requirements, we will not route personal data through that provider. We keep the list of principal services small and reviewable, because we believe that a limited number of trusted vendors is easier to protect than a long chain of third parties.

8. Data Security Measures

The protection of engineering and personal records is a serious obligation for the firm. We take reasonable and appropriate measures to safeguard the personal information we hold against loss, misuse, unauthorized access, alteration, and destruction.

These measures include limiting access to personal data to staff who have a genuine professional need, requiring strong and unique credentials for the systems that hold client information, using secure channels for the movement of records, and encouraging the use of encrypted connection methods where the technology supports them. This website is served over a secure connection so that information you submit through the contact form is protected in transit between your device and our servers.

No method of transmission over the internet and no method of electronic storage is completely secure. While we work hard to protect your data, we cannot guarantee absolute security, and we encourage you to take sensible precautions on your own side, such as not sharing sensitive project material through unsecured public channels when a private route is available.

9. Retention of Records

We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as the law or our professional obligations require. Proposal inquiries that do not lead to a project may be kept for a short period so that we can respond to follow-up questions, and are then removed from our active systems in due course.

Engineering project records are treated differently because of the strict duties of the profession. Legal and licensing requirements can oblige the firm to preserve design and investigation records for a number of years after a project is complete, to protect public safety and to answer legitimate questions that may arise long after construction. For those records, retention periods are driven by regulations and by the advice of our professional liability advisors rather than by our own preference.

When a record reaches the end of its retention period, we dispose of it in a way that protects your privacy, either by secure deletion of electronic files or by the confirmed destruction of paper documents.

10. Privacy for Children

The services of BSA Consulting Engineers, PLLC are directed at adults who are involved in construction, development, and property matters. This website is not designed for children, and we do not knowingly collect personal information from children under the age of thirteen.

If a parent or guardian believes that a child has submitted personal information to this website without permission, that adult should contact us promptly at reply@bsaengineers.lat or by telephone at +16079442244. On receiving a verified request, we will review our records and, where appropriate, remove the child information at once. Because our site contains no community forum, comment section, or game that would attract young users, we do not anticipate that children will share data with us, but we take such cases seriously should they arise.

11. Your Privacy Rights

Depending on where you live, you may have certain rights over the personal information BSA Engineers holds about you on behalf of the firm. The rights that commonly apply are the following.

• The right to access a copy of the personal data we hold about you.
• The right to correct information that is inaccurate or incomplete.
• The right to ask us to delete personal data where it is no longer needed or where continued processing is not justified.
• The right to object to processing that is based on a legitimate interest.
• The right to request that we limit how we process your data in certain circumstances.
• The right to data portability, where that right applies to the processing in question.
• The right to withdraw a consent you have given at any time, where our processing relies on consent.

To exercise any of these rights, contact us at reply@bsaengineers.lat or by mail at 14302 FM 1730, Lubbock - 79424-6655, United States (US). We will verify your identity before acting on a request, and we will respond within the time required by law. Where a request is complex or arrives in a large volume, we may take a little longer and will tell you why.

12. California Privacy Notice

If you are a resident of the State of California, the California Consumer Privacy Act and related regulations may provide you with additional rights over the personal information that the firm collects. Under California law, personal information means information that identifies, relates to, or could reasonably be linked with a particular consumer or household.

In the preceding twelve months, the categories of personal information collected through this website are limited: identifiers such as name and email address when you provide them voluntarily, and internet activity information of a technical nature collected automatically during ordinary browsing. We do not collect or combine categories that would require an opt-out notice for the sale of personal data, because we do not sell your data. Nor do we collect data for cross-context behavioral advertising.

California residents may request to know what personal information we have collected about them, to request deletion of that information subject to certain exceptions, and to request that we not sell or share their data. Because the firm does not sell personal information, there is no active sale to stop, but we affirm our commitment to that standard. To make a request, contact us at reply@bsaengineers.lat. We will verify your identity and respond within the timeline that California law sets, and we will not discriminate against you for exercising your privacy rights.

13. International Transfers

BSA Consulting Engineers, PLLC is based in the United States at 14302 FM 1730, Lubbock. Information you provide through this website may be stored on servers located in the United States, and it may therefore be transferred across state or national borders in the normal course of operating the site.

If you are located outside the United States and choose to contact the firm, you should understand that your information will be processed in the United States under the applicable laws of that jurisdiction. Where a relevant data protection framework requires safeguards for the transfer of personal data, we aim to apply appropriate safeguards, including standard contractual terms where our providers operate internationally. By submitting a message to us through this site, you acknowledge that your information may be handled in the United States under this policy.

14. Proposal Forms and Communications

The main way to reach the firm through this website is the contact form on the Contact page. When you complete the form, the details you enter travel securely to our mailbox at reply@bsaengineers.lat. As a convenience, the form may also prepare an email that opens in your own mail program so that you can send the message directly should you prefer that route.

Information attached to a genuine engineering inquiry, including site descriptions or references documents, is treated as confidential project material. We do not consider a message through the site to be a binding contract or a complete transmittal of confidential engineering records; formal project authorization is handled separately through a written professional services agreement. If you email us confidential material before any engagement begins, we nonetheless treat it with professional care and will return or destroy it if no project follows, to the extent the law permits.

Please do not send classified, secret, or highly sensitive personal material through the website contact form. Our mailbox is monitored only during normal business operations, and ordinary email transport is not suited to extremely sensitive documents. For any matter of that kind, speak with us by telephone at +16079442244 to arrange a secure delivery method.

15. Links to Other Resources

This website may contain links to third-party resources such as regulatory bodies, standards organizations, professional associations, or partner services that are useful to our visitors. When you follow a link and leave this site, the privacy policy and terms of that external resource begin to govern your activity. BSA Engineers does not control those resources and is not responsible for their content or their privacy practices.

We encourage you to review the privacy policy of any site you visit before you share personal information with it. The presence of a link on our pages does not imply an endorsement of that resource, and it does not extend the protections of this Privacy Policy to the linked site.

16. Analytics and Site Improvement

To understand how visitors read this website, the firm may use basic analytics that report on aggregate patterns rather than on the activity of any single identified person. Analytics tell us which pages are read most often, how long visitors linger on a section, and which devices our readers use. This information helps us keep the site clear and the navigation simple, and it tells us which topics deserve fuller treatment.

Analytics data is not tied to the identity you reveal in a contact form message, and it is not used to build a marketing profile of you as an individual. Where an analytics tool sets a cookie, you remain free to block it with the controls in your browser, as described earlier in this document. When you turn off analytics tracking, the public pages still render exactly as they did before.

17. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, in the technology we use, or in the legal requirements that apply to the firm. When we make a material change, we will update the effective date at the top of this page, and we will revise the document so that the description of our practices is current and accurate.

Because this policy can change, we encourage you to review it each time you intend to share new personal information with the firm. Continued use of this website after a revised policy is published generally means that you accept the updated terms. If a change would require a new consent under law, we will obtain that consent before we rely on the new approach.

18. How to Contact Us

If you have a question or a complaint about this Privacy Policy, about how BSA Engineers manages personal information, or about a privacy right you wish to exercise, we want to hear from you. You may reach the responsible party through any of the channels below.

We will acknowledge your message promptly and aim to resolve any concern in a fair and timely manner. If you believe that your data has not been handled correctly and we cannot settle the matter to your satisfaction, you also have the right to lodge a complaint with a relevant supervisory authority or with the appropriate state licensing body that governs the practice of professional engineering in the United States.